Aftercare

Aftercare and maintenance.

Our responsibility doesn't end at handover. We stay with you, so your space keeps performing long after the doors open.

Talk to our team

A great fit-out is built to last. We stand behind every project, long after handover.

One team, before and after handover.

Because the same accountable team that designed, manufactured and fitted your space also looks after it, there are no hand-offs and no chasing different contractors when something needs attention.

From the final snagging walk-round to ongoing support, we make sure every detail is put right quickly and properly.

How we look after you.

01

Snagging and sign-off

A thorough walk-round with you at completion, with every item recorded and resolved before final sign-off.

02

Dedicated aftercare

A named point of contact for any queries or issues once you're up and running.

03

Repairs and adjustments

Our own joinery team can repair, adjust or modify bespoke pieces made in our facility.

04

Ongoing maintenance

Planned maintenance visits to keep fixtures, finishes and fittings in excellent condition.

Hoya Vision Wrexham store fit-out by TEK Contracts
Hoya Vision, Wrexham

What's included.

After handover, the same team stays on hand, so any issue goes straight to the people who designed, made and fitted your space.

  • Snagging and completionEvery outstanding item recorded and resolved before final sign-off.
  • Named aftercare contactOne person to call for any query once you are up and running.
  • Joinery repairs and adjustmentsBespoke pieces repaired or adjusted by the workshop that made them.
  • Refinishing and touch-upsWorn surfaces and finishes brought back to their original standard.
  • Planned maintenance visitsScheduled checks that keep fixtures and fittings in good condition.
  • Reactive repairsDamage and wear put right quickly, so your space keeps working.
  • Alterations and additionsNew pieces or changes made to match your existing fit-out.
  • Refurbishment and upgradesA full refresh when your space is ready for its next chapter.

Why aftercare with TEK.

01

We made it, we maintain it

Our own workshop can repair or remake any bespoke piece, matched to the original.

02

One call

No chasing separate contractors. One named contact handles every request.

03

SafeContractor accredited

Independently assessed health and safety standards on every visit.

04

Nationwide coverage

Aftercare and maintenance for clients right across the United Kingdom.

Common questions.

What happens if something needs fixing after handover?

Contact your named aftercare contact. We will arrange for the right person, often from the team that worked on your project, to put it right.

Can you alter or add to our joinery later?

Yes. Because we made it, we can modify existing pieces or make new ones that match your fit-out.

Do you offer planned maintenance?

Yes. We can schedule regular visits to check and maintain fixtures, finishes and fittings.

Do you cover sites outside the Midlands?

Yes. We are based in Burntwood, Staffordshire, and support clients nationwide.

Need support with an existing space?

Get in touch
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